Network Performance Statistics
Indco.net’s broadband Internet services are available at different
upload and download speeds and prices. The specific speeds and
prices are identified at various locations on indco.net and are
also available by calling us at 870-793-4174. While Indco.net
engineers its network to achieve and even exceed the “up to” speeds
for each of the service levels offered, we cannot guarantee that
individual customers will always experience those speeds. The
following variables, which are often outside of Indco.net's control,
can affect the actual speeds experienced by a customer:
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Performance of a customer's computer, including its age,
processing capability, its operating system, the number of
applications running simultaneously, and the presence of any
adware and/or viruses.
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Type of connection between a customer's computer and recieving
equipment. For example, wireless connections may be slower than
wired connections into a router. Wireless connections may also
be subject to greater fluctuations, interference and congestion.
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The distance packets travel(round-trip time of packets)
between a customer's computer and their final destination on the
Internet, including the number and quality of the networks of
various operators in the transmission path. The Internet is a
"network of networks." A customer's connection may cross the
networks of multiple providers before reaching its destination,
and the limitations of those networks will most likely affect
the overall speed of the customer’s Internet connection. In
fact, many Internet speed tests use servers that are located off
the Indco.net and it's provider's network and may provide
results that are lower than the speeds provided on Indco.net
network.
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Congestion or high-usage levels. If a large number of visitors
are attempting to access a site or particular destination at the
same time, and that site or destination does not have sufficient
capacity to serve all of its visitors efficiently, a customer’s
connection may be affected. Performance may also be affected due
to heavy use of our Internet service by our customers.
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Website owner’s gating of speeds or access by the website or
destination. In order to control traffic or performance, some
website owners may limit the speeds at which visitors can
download material from their sites. Those limitations may reduce
the customer's speed of connection.
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The performance of the equipment you have installed. Equipment
performance may degrade over time, and certain devices are not
capable of handling higher speeds. In addition to the variables
described above, Internet speed will depend on the service level
to which a customer subscribes.
In order to serve and anticipate our customer's needs,
Indco.net will be performing tests of network performance throuout
points on it's network over the next few weeks and that data will
be posted here.
